How to fix email on my iPod after changing my password?

Posted on 22. Jul, 2010 by John in Questions and their Answers, Technology

Phil asks…

I had to change my password for my email account and now I can’t recieve emails on my Ipod.

Answer…

Phil, this is done the same for any email account on any iOS (iPhone OS) based device when you need to change the password for your account. So this would apply to any version of the iPhone, iPod Touch or even the iPad.

These things may look slightly different depending on the version of iOS your device has and what device you are using, for example the iPad looks a little different than the iPod Touch.

1. Open SETTINGS on your iPod Touch.
2. Choose MAIL, CONTACTS, CALENDARS.
3. Choose your account at the top of the page.
4. You’ll see PASSWORD under “Incoming Mail Server”.
5. Select the password (the dots) and it will pop up a keyboard. Delete what is in there and type in the new password.
6. Save the changes and you should be good to go.

Here are some screen shots of the steps above:

Extended Answer

To setup your account again Phil do the following:

1. Go to settings
2. Mail
3. Add account
4. Other
5. It will be an IMAP account (nothing to choose here, IMAP should already be selected at the top of this screen).
6. Type in your name, etc.
7. For INCOMING MAIL SERVER enter mail.citcom.net
8. For  OUTGOING MAIL SERVER enter smtp.citcom.net
9. Enter your username and password for OUTGOING MAIL SERVER even though it will probably say “optional” in the textbox.
10. HERE’S THE REALLY IMPORTANT PART
11. When you get the following box… CHOOSE DETAILS
12. 
13. You will then get this box… CHOOSE ACCEPT
14. 
15. This will most likely happen 2 or 3 times, just be patient and accept each one as it asks.
16. After all of the needed certificates are accepted you should be good to go.

Please comment below if this was helpful to you.